The most important goal for House Of Moroccan Rugs is to ensure the most pleasurable shopping experience for all of our customers around the world. The French say 'the customer is king', and we would like you to be happy with your purchase from… Like a king (queen) :)

Otherwise, here are the rules ;

Ordering non-personalized products:

We don't want our customers to keep ordered products only if they are 100% satisfied. If, however, for any reason you are not completely satisfied with your purchase, you can contact us to arrange a return within 14 days of receiving your order for a full refund of your order, no questions asked.

Ordering personalized products:

Personalized products are ineligible for the right of withdrawal. If you wish to cancel your personalized product order, you can do so within 2 working days of the date of your order. Defective item: if, exceptionally, the personalized product that you have ordered is damaged or with manufacturing defects. Please contact us to provide a satisfactory solution for you.


Our rules are simple, still have questions ? please let us know 

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